Privacy Policy

Effective Date: January 01, 2025

FredNetwork (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or engage with us through other channels. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, Social Security Number (when required for services like tax preparation), and payment details.

• Account Information: Username, password, and account preferences when you create an account on our website.

• Financial Information: Credit reports, income details, and transaction history, primarily for credit restoration and real estate services.

• Communication Information: Messages, inquiries, and any other correspondence you send to us.

• Usage Data: Information about your interaction with our website, including IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information we collect to:

1. Provide Services: Facilitate credit restoration, tax preparation, and real estate services.

2. Communicate: Respond to inquiries, send updates, and provide customer support.

3. Personalize Experiences: Tailor content, offers, and services based on your preferences and usage patterns.

4. Send Text Messages: With your consent, we may send transactional messages, reminders, and promotional offers to the phone number provided. You can opt out of receiving promotional text messages at any time.

5. Improve Our Services: Analyze data to enhance our website, services, and user experience.

6. Comply with Legal Obligations: Fulfill our legal responsibilities, including fraud prevention and regulatory compliance.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: With trusted partners who assist us in delivering services, such as payment processors, credit bureaus, and IT support providers.

• Legal Compliance: When required by law, such as to comply with subpoenas, court orders, or regulatory requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

• With Your Consent: When you explicitly agree to share your information for specific purposes.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.

• Correction: Update or correct inaccuracies in your personal data.

• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

• Opt-Out: Stop receiving promotional communications, including text messages, by following the “unsubscribe” instructions in our messages or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

5. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information, including encryption, secure data storage, and restricted access to sensitive information. However, no data transmission or storage can be guaranteed 100% secure. We encourage you to protect your login credentials and notify us of any suspicious activity.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance site performance and functionality.

• Analyze usage patterns.

• Deliver targeted advertisements.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Note that disabling cookies may affect your website experience.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before engaging with them.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

FredNetwork
[email protected]